I bought the Logitech G Pro Wireless mouse last week as my old mouse was getting a bit skanky and I wanted something nice to replace it with.
So far I like it but the one annoyance was that when I turned my PC off or it went to sleep the mouse would start up a lightshow even though I’d disabled the RGB lighting in the Logitech G HUB software.
- DPI Changing randomly GHUB G703 glitching I have a 1.5 year old g703 mouse (lightspeed hero sensor) and I'm getting massive glitches from the Ghub software. Ill be in the middle of a competitive match and the mouse will either just freeze entirely for up to 5 seconds in the worst cases, this can happen a few times a day.
- Logicool G HUB 詳細.
- G703 LIGHTSPEED Wireless Gaming Mouse Firmware Update Upgrades the firmware for the G703 gaming mouse Why Update? Fix intermittent scrolling issues experienced on some G703.
We're glad you're here. We want to hear from you and encourage comments, critiques, questions and suggestions. Please understand that we reserve the right to edit or delete comments for any reason we deem appropriate. Is there anyway, inside or outside of the G-Hub software, that I can change the debounce time for my g502 hero? If so please let me know.
It turned out that the solution to this was to save a profile without lights to the mouse and use it on-board memory mode so that it remembers to keep the lights off even when the PC isn’t on.
G703 G Hub
This is a quick fix if you encounter a problem with G HUB suddenly not finding your device and you don’t have time to uninstall/reinstall G HUB software. This worked for me using the Logitech G900 Chaos Spectrum Gaming Mouse. In my case, I would open G HUB and my gaming mouse wasn’t recognized. This is strange because it was working fine earlier in the day and my mouse has been connected the entire time. This was a quick fix that worked for me, but it’s not a final solution. I’m still not sure why this occurred.
Quick Fix – Mouse Not Connected – Here are the steps I used when my Logitech G HUB Showed “Connect Your Logitech G Gear,” but in fact, my mouse WAS connected.
1. Close G HUB. Here I’m closing G HUB through the taskbar.
2. Find G HUB inside your Logitech folder. In my case, the Logitech folder is called “Logi” and G HUB is located inside that folder.
3. Right-click on G HUB and choose Run as Administrator. This will open G HUB.
G603 Ghub
4. Your device/mouse/Logitech G Gear should now be recognized.
UPDATE 07/17/2019: This issue occurred again three days after performing the above steps. Here are the steps that fixed this issue “today.”
The new method – permanently set the G HUB to always run as administrator
1. Right-click G HUB in the taskbar and choose Quit.
2. Open the Windows 10 Start menu search (Windows key + S) and type in “G HUB” and once the G HUB app appears then right-click and choose Open File Location.
3. Right-click Logitech G HUB and choose Properties.
4. Inside Logitech G HUB Properties choose the Shortcut tab and click on Advanced.
5. Inside Advanced Properties check Run as administrator and click OK. Click OK to close the previous Properties window.
6. Now right-click the Logitech G HUB and choose Pin to taskbar.
7. Double click the G HUB icon in the taskbar. Your device should now be recognized and no longer see “Connect Your Logitech G Gear.”
This new method worked in my particular case to fix the issue today. If this occurs again and/or I find more information I will post it here.
Still having trouble? Contact Logitech Technical Support:
1 (646) 454-3200
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